Support Guides, Videos & Support Requests
Support Guides
How-to Support Guides for common issues can be found below. If you don’t immediately see what you are looking for or for additional support from the ITS HelpDesk team, but submit a request to law-helpdesk@uic.edu.
Support Guide Links
Zoom FAQs
Visit the UIC Help Center Knowledge Base to find these Zoom answers and more.
Zoom FAQ 1
Blackboard Access
Blackboard Learn/Blackboard Ultra is the centrally-supported learning management system used by faculty and students at UIC. Blackboard can be accessed through the web or through the Blackboard mobile app. There are two apps for Blackboard users; The Blackboard Student app allows students to receive mobile updates, participate in course-related activities, and view grades. The Blackboard Instructor app allows instructors to view the course content, grade assignments, and use Blackboard Collaborate.